Questions?
Please review our FAQs below for answers to common questions or Contact Us.
We welcome your questions or comments.
Delfyn Software offers secure online ordering through:
- Credit Card
- Google Checkout - What is Google Checkout?
- PayPal - What is PayPal?
Fast & Easy Registration!
Immediate download after completing your purchase.
Frequently Asked Questions (FAQs)
- How to order offline.
- How long is the program good for?
- What happens after I purchase?
- Ordered online but the program is not installed on my computer.
- Ordered online but was not able to download the Registration Utility.
- Ordered online but did not receive a Personal Registration Code.
Personal Registration Code
- Where is my Personal Registration Code?
- Personal Registration Code does not work.
- Lost my Personal Registration Code.
Programs
- Where is the screen saver Settings?
- I don't have access to all of the options.
- No music or sound.
- Programs contain any adware or spyware?
- Upgrades -Registered users.
Installation
- How do I install the programs?
- I've installed the screensaver but it does not show on the Screen Saver list in Display Properties.
- How do I uninstall the programs?
Can't find an answer to your question?
Your questions are important to us.
Please contact us.
Ordering
(Please note: Easter Egg Fun and Unfolding Flowers must be downloaded. Please include an email address so we can send the download link after we receive your order.)
To receive a Personal Registration Code to register your shareware/trial version, please send a check or money order (U.S. Funds) made payable to Delfyn Software.
Delfyn Software
(International customers please use International Postal Money Order, a check or money order drawn through a US bank or USD.)
Send to:
PO Box 28461
Spokane, WA 99228Be sure to include the NAME of the program, your E-MAIL ADDRESS*, your NAME, mailing ADDRESS, and PHONE #.
*Your Personal Registration Code can be sent faster by e-mail. If you do not have an e-mail address, we will send your Registration Code by regular mail.
2. How long is the program good for?
The registered program grants you a license to use the software as stated in the license agreement. There are no further charges, functional limitations or expiration dates.
3. What happens after I purchase?
You will receive a confirmation email with your download link. Simply click on the link to download.
For programs with Personal Registration Codes:
Download the program's Registration Utility (only 100KB). Run (Open) the file. Enter your Name and click Register. This will register your program and unlock all of the options.Please note: Download version does not include CD-Rom
4. Ordered online but the program is not installed on my computer.
Make sure you have downloaded and installed after completing your order.
For programs with Personal Registration Codes:
Download the program you ordered from the Downloads page. Double click on the downloaded file to begin installation by following on-screen instructions. If you downloaded and ran the Registration Utility after completing your order, the program will be unlocked and registered.
5. Ordered online but was not able to download the Registration Utility.
Contact us We can email your Personal Registration Code to you, after confirming your order. Please include your name and Order Number. Also, you can redownload your order.
6. Ordered online but did not receive a Personal Registration Code.
Contact us We can email your Personal Registration Code to you, after confirming your order. Please include your name and Order Number. Occasionally an email address is entered incorrectly on the order form.
If you did not download the Registration Utility after completing your order, you can redownload.
Please note: Make sure mail controls are not set to block our incoming response.
Personal Registration Code
1. Where is my Personal Registration Code?
Screensavers
Registration information is stored in the Screen Saver Settings > Help or Info > About.
2. Personal Registration code does not work.
Your personal Registration Code contains two parts.
1. Your Name
2. Your Keycode
You must enter your name and keycode EXACTLY as stated in the two spaces provided in the registration box of the program. An extra space or period will cause the registration to fail.
3. Lost my Personal Registration Code.
Please fill out our Lost Registration Form.
Or send us your Order number, your name and address and the name of the program you have registered. After verifying that you are a Registered User, we will send you another Personal Registration Code.
Programs
1. Where is the screen saver Settings?
Minimize all of your windows. Right click on a blank spot of your desktop and click Personalize (or Properties in older Windows versions). Click Screen Saver. Select the screen saver from the list and click Settings.
or...
Start button > Control Panel > Appearance and Personalization > Personalization
Change Screen Saver > Settings button(for older versions of Windows)
Start button > Control Panel > Display Properties > Screen Saver tab > Settings button of the Display Properties.
2. I don't have access to all of the options.
Make sure the program has been registered. To verify, go to the program's Help > About (or Info) menu.
Screen Savers
Some of the options can be selected for each individual scene but are grayed out when the user chooses "Random". This enables you to customize each scene.
Go to the Screen Saver's setting panel and choose any scene except Random. You should now see all of the options available. Continue down the list of scenes to adjust the options for each scene to your liking.
The Wave (sounds) and Midi (music) sound settings must be enabled on your system. Double click on the speaker icon in the system tray. Make sure the volumes for Wave and Midi are turned up and the Mute box is not checked.
4. Programs contain any adware or spyware?
Absolutely not. Our programs do not contain adware or spyware of any kind.
Installation
1. How do I install the programs?
After Downloading:
1. Go to "Start" and click "Run".
2. "Browse" to the directory where you saved the file and click on the file.
3. Click Open, click OK.
The program will install itself onto your computer.
2. I've installed the screen saver but it does not show on the Screen Saver list in Display Properties.
If you have Vista64, 32bit screensavers will not appear on the screensavers list. Windows has corrected this problem with Windows 7.
3. How do I uninstall the programs?
To uninstall our programs, go to Control Panel. Click on Add/Remove Programs. Scroll down the list until you find the name of the program. Click on Add/Remove.
OR
Click Start > All Programs > Delfyn Software >(Name of Program)> Uninstall (Name of Program)
